As the world continues to confront the many challenges resulting from COVID-19, our top priority continues to be the health and safety of passengers, crew and the communities we visit. In order to ensure the most effective initiatives are in place for a healthy return to service, Celebrity Cruises will be extending the suspension of global operations for all sailings, excluding Australia voyages, departing on or before October 31, 2020 along with three sailings in November, including the Celebrity Silhouette 11/8/20 and 11/20/20 and Celebrity Infinity 11/16/20.
In the most recent update Celebrity is now giving you 3 options to choose from:
Impacted guests confirmed on sailings departing June 12 – October 31, 2020 can elect to 1) accept a Future Cruise Credit, 2) move to a future sailing with the new Lift & Shift option, or 3) request a refund:
- Option 1: 125% Future Cruise Credit: Your best value! You will receive a Future Cruise Credit for 125% of the amount paid, to be redeemed on-or-before December 31, 2021 on sailings through April 2022. This is the option you will automatically receive if you don't take any action.
- Option 2: Lift & Shift: On-or-before September 30, 2020, you can opt to move your existing booking to a 2021 sailing – we’re happy to move you! You will keep the original pricing and/or promotion on the same itinerary, length, product, and stateroom category as your original sailing within 4 weeks (before or after) of the original sail date in 2021. Chat with us or call for more details.
- Option 3: Refund: If you wish to decline the higher value 125% Future Cruise Credit and receive a lower value 100% refund of the cruise fare, please chat with us or call for more details by December 31, 2020. *Note: Refund takes 90 days to process.